Privacy Policy
Effective Date: January 23, 2025

ProFood (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://profood.co (the “Site”).

By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect and process the following types of information:

Personal Information (collected directly from you):

•   Name
•   Email address
•   Phone number
•   Business information (if applicable)
•   Any other information you provide through forms

Non-Personal Information (collected automatically):

•   IP address
•   Browser type
•   Pages visited and browsing behavior
•   Cookies and tracking technologies
  1. How We Use Your Information

We use the information collected for the following purposes:

•   To respond to inquiries and provide customer support
•   To process orders and deliver our products
•   To send promotional materials and updates (with your consent)
•   To analyze website traffic and improve our services
•   To comply with legal obligations
  1. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

•   Third-party service providers assisting in our operations (e.g., email services, logistics)
•   Legal authorities if required by law
•   Marketing partners (only with your consent)
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. These may include:

•   Essential cookies (for site functionality)
•   Analytics cookies (to understand visitor behavior)
•   Marketing cookies (to personalize offers)

You can manage or disable cookies through your browser settings.

  1. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

  1. Your Rights Under U.S. Laws (CCPA Compliance)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

•   The right to know what personal data we collect
•   The right to request deletion of your personal information
•   The right to opt out of the sale of your personal data (we do not sell personal data)
•   The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at profood@profood.co.

  1. Your Rights Under GDPR (for EU Visitors)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

•   The right to access, update, or delete your personal data
•   The right to object to processing and data portability
•   The right to withdraw consent at any time
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ProFood
12 El-Sherif Buildings, Aswan St, Heliopolis, Cairo, Egypt
Phone: +2 01276785617
Email: profood@profood.co